Call Center Setup & support

Transform your business with cutting-edge technology and expert IT development services

Digital transformation services Company in Mumbai | India | USA | UK - Captico

Are you looking to outsource your call center needs? captico's call center services can help!

Our team of highly trained and experienced call center agents can provide top-quality customer service for your business. Whether you need inbound or outbound support, we have the expertise and resources to handle your call center needs.

Our call center services include:

Inbound support

We can provide customer service, technical support, and other inbound support services to handle customer inquiries and resolve issues.

Outbound support

We can provide outbound support services, such as lead generation, appointment setting, and customer survey calls, to help you grow your business.

Multilingual support

We have agents who are fluent in multiple languages, so we can provide support in the language of your choice.

24/7 availability

Our call center is available 24/7, so you can provide support to your customers whenever they need it.

Choose our call center services to provide top-quality customer service and support for your business. Contact us today to learn more and get started!


Check out the Development Life Cycle

Requirement Gathering

We understand the client and the Product end to end with our Virtual Intuitive Sessions. Complete Product is segmented and phased out, with written documentation agreed upon mutually for implementation. We provides the final Scope of work based on client inputs with Beautiful designs and almost alive workflow to help clients simulate the final product.

Lets Build It

This is the implementation phase where the project plan is put into motion and work is done based on the agreed project plan. The progress is communicated real time and demos are provided in phases. Throughout this process, the stakeholders can understand and learn or unlearn their own needs as the phases are released for UAT to the clients

Go Live

Go Live is done post Acceptance testing by client, the final go live hands-on is provided for client training and product support is provided to the client. Go Live Phase can be done with 100 percent of product or in phases as agreed upon in the project planning phase. The final delivery is marked after providing Release Notes to the client.