CRM Solutions

Transform your business with cutting-edge technology and expert IT development services

CRM Solutions in Mumbai | India | USA | UK - Captico

Need to better manage your customer relationships? Our CRM (customer relationship management) Solutions can provide help!

A CRM system is a system that completes your business needs and manages the customer experience by letting you store and analyze data throughout the business cycle of your customer. A CRM is a centralized data storage and interactive solution which helps you track and manage the customer relationships across.

Our CRM systems can help you with benefits as below:

Improve customer retention

Develop a long-lasting bond with your customers by analyzing the data generated by your customer interactions and tracking systems. Our CRM system will help you understand the ways to fulfill your customer needs with a better approach.

Increase sales

Sales is the key to any business and providing them with the right set of data using the CRM can boost sales and conversion.

Streamline processes

CRM solutions help you create the strategy and build and automate tasks and processes which will help improve efficiency and productivity.

Analyze customer data

By analyzing customer data, you can gain insights into customer behavior and preferences, which can help you make informed decisions about your marketing and sales efforts.

Our CRM solutions provide you with great insights into customers and help you manage your customers and maintain relationships with them. Contact us to get started right away!


Check out the Development Life Cycle

Requirement Gathering

We understand the client and the Product end to end with our Virtual Intuitive Sessions. Complete Product is segmented and phased out, with written documentation agreed upon mutually for implementation. We provides the final Scope of work based on client inputs with Beautiful designs and almost alive workflow to help clients simulate the final product.

Lets Build It

This is the implementation phase where the project plan is put into motion and work is done based on the agreed project plan. The progress is communicated real time and demos are provided in phases. Throughout this process, the stakeholders can understand and learn or unlearn their own needs as the phases are released for UAT to the clients

Go Live

Go Live is done post Acceptance testing by client, the final go live hands-on is provided for client training and product support is provided to the client. Go Live Phase can be done with 100 percent of product or in phases as agreed upon in the project planning phase. The final delivery is marked after providing Release Notes to the client.